Policy terms for wallets and account access
Our Legal notice explains the conditions attached to your account, including identity details, phone verification and the checks applied before a wallet request is processed. Access depends on local law, and we may ask you to confirm account ownership when a payment record does not match
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your registered details. DANA, OVO, GoPay and QRIS appear as local payment choices, while bank transfer and virtual account requests can require a matching account name and receipt reference. We do not present a payment route as permission to use the service in every location. Before
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you proceed, read the current terms linked from the account screen and keep your receipt until the transaction status is settled. If a rule is unclear, contact us through the account help route and include your registered phone number without sending a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.